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SeatGeek Ticket Sale -- Problem Getting Paid

Swan88

By Swan88
in The Haymarket Hardwood

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Swan88

Swan88

Posted
Posted

I sold my UCLA tickets on SeatGeek.  That was my first time, and I didn't read their fine print before doing so.

Then, I tried to get my money from SeatGeek, but the only way I could do so (I found out too late) is to provide the routing number for my bank account.

I have a long-standing policy of NEVER providing my bank account routing number to anyone, because of hacking issues and concerns.

So, I called customer service at SeatGeak to solve the problem.

Here's what they told me:

  • Without my bank account routing number they won't give me my money;
  • In response to my suggestion that they (just this once) do a credit on my credit card or send me a check, they said, "No."
  • So, I said, you are going to keep my money unless I provide my bank account routing number?  They said "Yes."

That seems unreasonable to me. 

What do you think?

hhcmatt

hhcmatt

Posted
Posted

They're not going to budge on their policy.  In case you won't either some options include

 

- buying some other tickets with your credit

- see if your bank offers a "virtual account number".  Otherwise if it's possible to open up another account where you only use it for online and keep a zero balance, that's another option.

- set up an account with an online bank.  Probably just shifts the problem.

hskr4life

hskr4life

Posted
Posted

Sorry to hear-- that's a tough situation.

 

In today's day and age of consistent hacking issues, but the heavier use of credit/debit cards, I'd be inclined to just give them the information. Many of these big corporations have heavy security due to the data that they have. Are they 100% foolproof? No, of course not. Nothing truly is. A few years back, I had a check stolen out of the mail, washed, re-written, and cashed for a much larger sum than the original check was written for. I didn't even know that was a thing. I tell you that story because it was MUCH more time consuming doing a fraud report for a washed and stolen check than it is to get reimbursed and new cards shipped out for stolen card info.

 

Legally-- I'm not the go to for what you can do, but if you signed any terms and conditions and it says you have to have an account/routing number-- I'm not sure there is much you can do. Also, it doesn't surprise me that they won't make an exception one time. Big corps usually will say that if they make an exception for one person, they'd have to do it for all.

Silverbacked1

Silverbacked1

Posted
Posted

I miss the guys hawking paper tickets as you walk up to the stadium.🤔

 

Fun story, I would bring all three of my boys to the games back at the Bob.  But never had tickets for one of them so would give them cash and they would go get a ticket from a scalper.

So my middle son who has a bit of a learning disability goes to get a ticket.  The guys asks for like $10, my son says I only have money for $5.  He is like in 5th grade so the guy says fine.  So my son hands him a $20... Guy says I thought you only had $5? He says yeah I have $5 for the ticket, the rest is for food.  He just told the guy matter in factly that what was going on.  His two brothers start to laugh and the guy says I'll remember you.  He sold it to him any way,  Next week we are walking up and that same guys asked if we need tickets. Then starts laughing and says ain't selling to you no more.

Silverbacked1

Silverbacked1

Posted
Posted
35 minutes ago, Swan88 said:

I sold my UCLA tickets on SeatGeek.  That was my first time, and I didn't read their fine print before doing so.

Then, I tried to get my money from SeatGeek, but the only way I could do so (I found out too late) is to provide the routing number for my bank account.

I have a long-standing policy of NEVER providing my bank account routing number to anyone, because of hacking issues and concerns.

So, I called customer service at SeatGeak to solve the problem.

Here's what they told me:

  • Without my bank account routing number they won't give me my money;
  • In response to my suggestion that they (just this once) do a credit on my credit card or send me a check, they said, "No."
  • So, I said, you are going to keep my money unless I provide my bank account routing number?  They said "Yes."

That seems unreasonable to me. 

What do you think?

This truly does suck.  How much did they "charge you for handling fee?"

Silverbacked1

Silverbacked1

Posted
Posted
17 minutes ago, HuscurAdam said:

 

This is good advice and what I do...I have a savings account that I only use for SeatGeek, Venmo, etc. and I always transfer money out if the balance ever gets over $100. 

I have my wife who doesn't allow me to touch money or anything that goes along with it.  I have a sheet of paper with two numbers on it and where our safety deposit box key is in case she dies unexpectedly.  😐 So I figure I got that going for me.

HuskerFever

HuskerFever

Posted
Posted
27 minutes ago, Silverbacked1 said:

I have my wife who doesn't allow me to touch money or anything that goes along with it.  I have a sheet of paper with two numbers on it and where our safety deposit box key is in case she dies unexpectedly.  😐 So I figure I got that going for me.

 

Touching money is overrated anyway. There's far too many germs and unknown substances on those things.

Bugeaters1

Bugeaters1

Posted
Posted
2 hours ago, Swan88 said:

I sold my UCLA tickets on SeatGeek.  That was my first time, and I didn't read their fine print before doing so.

Then, I tried to get my money from SeatGeek, but the only way I could do so (I found out too late) is to provide the routing number for my bank account.

I have a long-standing policy of NEVER providing my bank account routing number to anyone, because of hacking issues and concerns.

So, I called customer service at SeatGeak to solve the problem.

Here's what they told me:

  • Without my bank account routing number they won't give me my money;
  • In response to my suggestion that they (just this once) do a credit on my credit card or send me a check, they said, "No."
  • So, I said, you are going to keep my money unless I provide my bank account routing number?  They said "Yes."

That seems unreasonable to me. 

What do you think?

I just started using seatgeek for the womens games. I have had no problem getting paid. But I provided a bank account #. Sucks to be you.

Bugeaters1

Bugeaters1

Posted
Posted
1 hour ago, HuscurAdam said:

 

This is good advice and what I do...I have a savings account that I only use for SeatGeek, Venmo, etc. and I always transfer money out if the balance ever gets over $100. 

Good idea, I wouldn't have thought of that.

Vinny

Vinny

Posted
Posted

Certainly always risks with these sorts of transactions. Bank is probably the safest though with the FDIC protection. The transaction wasn’t more than $250,000 was it?

cozrulz

cozrulz

Posted
Posted (edited)

I assume bank account number?  Routing numbers are easy to find...  Anyways, if you write checks all your information is on there.  I probably wouldn't really worry about it.  Like suggested above, you could open a separate bank account.  Does seatgeek even keep your bank information for more than a one time use?

 

If someone gets my account the joke is on them.  Almost zero funds.  "I'm sorry sir but your account seems to have insufficient funds..."

Edited by cozrulz
HuskerFever

HuskerFever

Posted
Posted

I know recent laws require these ticket merchants to report transactions to the IRS. So I don't know how much of this is out of "convenience" for SeatGeek and how much is mandated. Either way, they're not making it easy.

Swan88

Swan88

Posted
  • Author
Posted
3 hours ago, cozrulz said:

Routing numbers are easy to find...  Anyways, if you write checks all your information is on there.  

True.  But here’s the difference: info from a check requires that someone get actual access to your account.  The SeatGeek arrangement is online and could provide a direct link to the account for a creative hacker.

Swan88

Swan88

Posted
  • Author
Posted

Here’s the first paragraph of an article (the first one to come up in a Google search) titled, “ 5 Common Methods Hackers Use to Break Into Your Bank Account”:

 

“With so many people moving to internet banking, it's no wonder that cybercriminals seek to hack bank accounts. What may be surprising, however, are the lengths these individuals will go to in order to access your finances.”

cipsucks

cipsucks

Posted
Posted
24 minutes ago, Swan88 said:

Here’s the first paragraph of an article (the first one to come up in a Google search) titled, “ 5 Common Methods Hackers Use to Break Into Your Bank Account”:

 

“With so many people moving to internet banking, it's no wonder that cybercriminals seek to hack bank accounts. What may be surprising, however, are the lengths these individuals will go to in order to access your finances.”

If you're using Google as a search engine, I agree with you. SeatGeek will take every dime you have.

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